Descripción del producto
The STATUS Pro X-1 Wireless Earbuds are a stylish and high-quality audio solution for those on the go. With a sleek black alloy design, these earbuds offer both durability and a modern aesthetic. The included Bluetooth components ensure seamless connectivity to your devices, allowing for convenient and hands-free use. The certified refurbished model guarantees that you are getting a reliable and top-performing product from the trusted brand, Status. Perfect for those looking for a premium wireless earbud experience. Contact Us! We’re here to help! Message us through your order or listing for questions or troubleshooting. We appreciate the opportunity to resolve any questions or concerns you may have. Response time: within 24 business hours (Monday-Friday) CLOSED: Saturdays & Sunday 30-Day Risk-Free Returns If you’re not satisfied, you have 30 days from delivery to open a return request. A prepaid return label will be provided, and a full refund will be issued once the item is received and inspected. Free Extended Warranty Certified Refurbished Listings: 2-year warranty Refurbished (Excellent, Very Good, Good)Listings: 1-year warranty This warranty is automatically included with your purchase and provided through Allstate (SquareTrade). Claims can be filed after the 30-day return period via eBay Protection Plans or at squaretrade.com/claim. FAQ Cancel / Change Shipping Address We have 1 business day handling time (M-F) . To change your address, submit a cancellation request and place a new order. Orders can only be canceled before a tracking number is assigned . When Will My Order Ship? Orders ship Monday–Friday each morning . Place orders by Friday 8 AM PST for shipment before the weekend. How Do I Get A Refund/Open a Return? Open a return request within 30 days of delivery . Returns are approved within 1 business day, and a label is provided. Items must be returned in original condition (no damage or misuse).Once item is delivered back to us we initiate the FULL REFUND back. Defective Items Message us first—we may resolve the issue with troubleshooting. If needed, we offer a replacement (if in stock) or a full refund within 30 days . After 30 days, warranty claims must go through Allstate. What’s Included? All items include a charging cable only (no wall adapter/brick). Please use the correct wattage adapter to avoid damage. Accepted Payment Methods PayPal, PayPal Credit, credit/debit cards, Apple Pay, and Google Pay. Shipping Terms We ship within the United States only. Our product guarantee applies to U.S. orders only; purchases shipped outside the U.S. are not covered under our guarantee. All orders ship from San Diego, California within 1 business day. Most customers receive their orders within 2–7 business days depending on location. Tracking is provided on all order M-F We are not responsible for any packages after they have been marked as “delivered” by the carrier. You will need to follow up with USPS regarding “missing package.” We recommend you follow you tracking number details to ensure you get your package as soon as its delivered. Freight Forwarding Notice If you are using a freight forwarder, please be aware that in the event of a defect, the item must be returned to us in order to receive a replacement or full refund. We are unable to issue refunds or send replacements without the item being returned. While electronics can occasionally have issues, we fully stand behind our products and are happy to offer a replacement or full refund once the item is received back. Packaging Item does not come in original packaging Sales Tax Applicable to orders shipped within California. Thank you for your business and for helping us continue to provide great products on eBay!
